At SpaceFinder Now, operated by Induco Credit Information and Analysis Pvt Ltd, we strive to provide exceptional service and transparency in all transactions. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are handled for services provided through our platform (spacefindernow.in).
1. Cancellation Policy
- Cancellation requests must be submitted in writing to our support team at [email protected] or by contacting us at +91 9160250008.
- All cancellations are subject to verification and approval based on the stage of the service or transaction.
2. Refund Eligibility
Refunds will be considered under the following conditions:
- The service requested was not provided as per agreed terms.
- The cancellation request was received before the completion of the requested service or transaction.
- In cases of duplicate payments or technical errors.
Refunds will not be applicable in the following situations:
- If the cancellation request is made after the service has been fully delivered.
- If incorrect information was provided by the user leading to service discrepancies.
3. Refund Process
- Users can raise a refund request within the first 7 days from date of subscription. Upon approval of a refund request, the refund will be processed within 45 days from the date of approval.
- Refunds will be issued using the original payment method.
4. Non-Refundable Services
Certain services or fees may be non-refundable. These include but are not limited to:
- Administrative fees for processing documentation or consultations.
- Fees paid to third-party vendors or service providers on your behalf.
5. Disputes and Resolutions
In case of disputes regarding cancellations or refunds, please contact us at [email protected]. Our team will review your case and work towards a resolution in good faith.
6. Changes to this Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
Contact Us
For questions or assistance with cancellations or refunds, please reach out to us:
- Email: [email protected]
- Phone: +91 9160250008
We are committed to ensuring customer satisfaction and will make every effort to resolve issues promptly and fairly.